Privacy Policy
Pixelpeak Tech Solutions Private Limited ("Electrivibez" or "we") is concerned about protecting the privacy of your personal data. The information we gather from you via our website, including its subdomains, microsites, and mobile applications (collectively, "Platforms"), is outlined in this privacy notice. It also outlines the reasons we gather personal data, the other parties we could disclose it to, and the precautions we take to keep your information secure. It also provides information on your choices and rights over your personal data, as well as how to get in touch with us regarding our privacy policies.
In compliance with Rule 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information or Data) Rules, 2011 in conjunction with Rule 3(1) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, this Privacy Notice & Privacy Policy (the "Policy") has been published.
It is recommended that you thoroughly read this Privacy Notice before using any of the services or products available on our Platforms.
DEFINITIONS
The definitions that follow are used in this privacy notice:
Cookies
a little file that our Platforms install on your device when you visit or utilize specific services. For a predetermined amount of time, a cookie usually enables a website to remember your preferences or activity.
Data
contains information about you that is not personally identifiable, personally identifiable, and sensitive personally identifiable information that, when combined with other information, may make it possible to identify you when you use our platforms.
Data Protection Laws
any applicable law that is currently in effect and deals with the processing of data. Partners specific third parties (such as Pixelpeak Tech Solutions Private Limited) with which we have contractual agreements for the operations outlined in this privacy notice.
Service Providers
encompasses organizations to which we or other may divulge your Data in order to process data for a particular purpose in accordance with a written contract.
User or yourself the actual individual using our platforms.
WHAT DATA DO WE COLLECT ABOUT YOU
Electrivibez gathers Information for the uses described in this Privacy Notice.
The following categories would be present in this data, without being limited to:
First and last name, phone number, email address, postal address, nation, workplace, and other comparable contact details are examples of contact information.
Financial data includes details about payment instruments, transactions, transaction history, preferences, payment methods, modes, and manners, as well as spending patterns and trends.
Technical data includes usage of websites, mobile apps, and devices; IP addresses; and similar data gathered automatically through technologies like cookies and pixels.
Transaction data include the date, total amount, transaction history, preferences, and other relevant information.
Product and service data: When you make a direct request for goods or services from us or take part in marketing initiatives, we may collect the following information: your account membership number, registration and payment details, and program-specific data.
Age, gender, country, date of birth, marriage status, thumb impression, occupation, and any other personal information submitted in product reviews, survey answers, or questionnaire responses are examples of personal information.
Your evaluations, comments, and suggestions regarding our services, programs, and goods.
Information on your loyalty program membership, including account, profile, and password credentials, as well as any affiliations with frequent flyer or travel partner programs.
HOW WE COLLECT DATA
We use the following methods to gather Data:
Information You Provide: Any information you enter on our platforms or provide us with in any other manner (e.g., at outlets, stores, hotels, kiosks) is received and stored by us. For more details, please refer to the section labeled "Data Shared by You."
Automatic Information We Gather: Whenever you interact with us, we automatically gather and store some types of information through the use of "cookies," "pixels," and related technologies. For further information, please refer to the section labeled "Data that is Collected Automatically" below.
Email Communications: Whenever you open or click on a link in an email from us, your device may send us a confirmation. This confirmation helps us make emails more relevant and engaging for you. By selecting the unsubscribe link found in every marketing email, you can decide not to receive any further emails from us.
Automatic Data We Gather from Other Websites: When you visit third-party websites that make use of our technology or with whom we have a particular arrangement, we automatically collect and store a certain amount of data. The collection, processing, and use of such information is governed by the particular privacy policies of the applicable website operators and is not covered by our privacy notice because we process this information on their behalf.
Information from Other Sources: There are other sources of information that we may consult. This includes giving permission for a third-party website (such the website of another Pixelpeak Tech Solutions Private Limited) to communicate with our Platforms directly in order to send or receive data about you. If so, we may obtain information that the third-party website uses to link your account to that website.
Regarding our acquisition and usage of your Data, you have options. For instance, you could choose to use our Platforms to view, modify, or erase your Data. You have the option to refuse to submit Data when requested.
DATA SHARED BY YOU
When you use our Platforms, Electrivibez may gather your Data in a few different ways. For example:
when you sign up with us in order to buy goods and/or services from us, vendors featured on our Platforms, or directly from us;
whenever you attempt to transact on our Platforms or carry out a transaction with us;
after you respond to surveys that we or we've conducted;
when you choose to receive information from us, including offers for promotions;
based on the data acquired during your visit to our platforms;
If you provide Data on behalf of a corporation, company, association, institution, or other entity, you warrant that the corporation, company, institution, organization, or other entity has given you permission to submit the data.
AUTOMATICALLY COLLECTED DATA
When you visit one of our platforms, we automatically gather certain information. This data aids in the enhancement of our navigation and content. Your IP address is among the data automatically gathered.
IP addresses, operating system information, browsing history, device information, and language preferences are all collected by our web servers or affiliates that offer analytics and performance optimization services. The number of visits, average time spent on the site, pages visited, and other related data are all calculated using this aggregated data. Electrivibez uses this data to monitor site traffic, make content improvements, maintain security and safety, and improve platform performance.
Depending on your browser's settings, we may automatically gather your Data via Cookies, pixels, and other such technologies. Please refer to the "Cookies" section below for additional information about cookies.
HOW WE USE DATA
We may occasionally need any or all of the aforementioned Data in order to provide Electrivibez-related information and to improve the user experience on our Platforms. In particular, we may utilize Data for the purposes listed below:
fulfill our responsibilities resulting from any agreement we may have with Electrivibez or between you and vendors on the Platforms;
offer goods and/or services and keep you informed about goods and/or services that are available on our platforms;
permit the Pixelpeak Tech Solutions Private Limited and Partners to contact you on these products and/or services and to offer their products and/or services;
processing, revealing, sending, and/or sharing the data/information with other parties that are involved in our business or contractual agreements, as well as the Pixelpeak Tech Solutions Private Limited;
give you recommendations, personalized services, and offers (including for financial goods and/or services), all aimed at enhancing your use of our platforms;
run, assess, and enhance our platforms and business;
produce aggregated data to provide insights that will help us comprehend client behavior, patterns, and trends in order to discover more about your preferences or other attributes;
grant you rights and advantages, run marketing and advertising campaigns depending on your profile;
regarding the loyalty programs that we or other Pixelpeak Tech Solutions Private Limited own and run;
converse with you (such as answering your inquiries, requests, comments, assertions, or
conflicts) as well as to personalize and enhance our offerings;
uphold the conditions of our platforms' use;
safeguard and avert fraud, unlawful conduct, injury, financial loss, and further legal or information security threats; and
serve such objectives as permitted or mandated by applicable law, and for which we give clear notification at the time of collection.
When required by applicable legislation, we treat these conclusions as personal information, or sensitive personal information, as the case may be. Certain processing grounds mentioned above may overlap, and there may be more than one reason why we should use your personal data.
We will only use your personal information when necessary to supply you with goods and/or services, to comply with legal requirements, or when there is a legitimate interest that justifies the usage, as permitted by relevant legislation.
MINORS
There are no goods or services available on our platforms for usage by minors. You may only use our Platforms if a parent or legal guardian is present if you are under the age of 18.
SHARING OF DATA
We might divulge your information to/for:
Partners: For usage on or through our Platforms, we may make services, goods, or apps offered by Partners available to you. Customer data pertaining to those transactions may be shared with such a Partner if you decide to use such service. These Partners will have an obligation to protect the confidentiality of your data and handle it in compliance with this privacy statement and any applicable laws.
Service Providers: Your Data may be shared by us or other Pixelpeak Tech Solutions Private Limited with Service Providers. A few instances include data storage and analysis, system security and protection, search result and link provision, customer support, credit analysis, processing your data for user analysis, and payment processing.
These Service Providers shall be obliged to process Data only as needed to carry out services for the objectives specified in this Privacy Notice and in compliance with specific instructions. Additionally, by putting in place the proper organizational and technical security measures and enforcing confidentiality responsibilities on employees who access data, the Service Providers will be expected to protect the security and confidentiality of the data they process.
When Electrivibez Serves as a Service Provider: When we serve as a service provider to certain and Partners, we may process and share your data with them.
Protecting Electrivibez: We may disclose Data when we deem it necessary to protect individuals' vital interests, to comply with applicable laws or legal processes, to enforce or apply the terms of use of our platform and other agreements, to protect Electrivibez from harm or financial loss, or in the course of an investigation into suspected or confirmed fraud or illegal activity. Information sharing with other businesses and organizations for risk management, fraud prevention, and dispute settlement may fall under this category. This excludes violating this Privacy Notice by selling or otherwise revealing user-provided personally identifiable information for commercial gain.
Business Transfers: As we grow our company, we may decide to buy or sell divisions or subsidiaries. As part of such a transaction, your data (including those related to loyalty programs) might be transmitted.
Third Parties: We might also provide your information to the following third parties:
You grant us permission to do so:
We have to abide by the law as it applies or react to a legitimate legal process; or
Our platforms must be run and kept secure, and part of that involves thwarting or preventing intrusions on our networks or computer systems.
By contract, these third parties are obligated to process sensitive personal data exclusively as directed by us, as needed to carry out services on our behalf, or as required by relevant legislation. We also demand that they put in place the proper organizational, technical, and confidentiality security measures to protect the security and privacy of the sensitive personal data they handle on our behalf.
Please be aware that Electrivibez's privacy policies may not align with those of Pixelpeak Tech Solutions Private Limited and Partners. When you provide Data on their websites, their privacy policies will control how they use it.
KEEPING DATA SECURE
We will protect your data with organizational and technical safeguards, and we store it on secure servers. Coping strategies for any suspected data breach fall under the category of organizational and technical strategies. If you believe that your data has been misused, lost, or accessed without authorization, please email us right away.
DATA RETENTION
Electrivibez retains Data for as long as necessary for the use of our Platforms or to provide access to and use of our Platforms, or for other essential purposes such as complying with our legal obligations, resolving disputes, enforcing our agreements and as long as processing and retaining your Data is necessary for our legitimate interests. Because these criteria can vary for different data types and purposes, actual retention periods can vary dramatically.
In the event that you exercise your right under Clause 11 below, even though we delete your Data, it might nevertheless remain on backup or archive media for audit, legal, tax, or regulatory purposes.
YOUR OPTIONS AND RIGHTS
We only process Data about you with your permission or as required to run our business, comply with legal and contractual requirements, safeguard the security of our systems and our clients, or further Electrivibez's legitimate interests as outlined in this Privacy Notice.
We may give the recipients of the data we gather about you access to our headquarters in India. It's possible that India's data protection laws differ from those of the nation where you first submitted the information. We will safeguard your data when we transmit it to India in accordance with the terms of this privacy notice, the information we gave you while collecting the data, or the terms of our program-specific privacy notice.
We may transmit your data to Partners outside of India in order to process it in accordance with this policy. Such a transfer must comply with Indian data protection laws.
The following options or rights may be available to you, depending on which Data Protection Laws apply to you:
choose not to have certain of your data collected or used in certain ways, such as when cookies, pixels, and other similar technologies are used, or when your data is used for marketing.
access your data, make corrections, request its deletion or anonymization, or limit or object to its processing.
alter or amend data that has been submitted to us.
obtain the information you gave us so we can send it to another business.
Change your options or revoke any consent you may have given.
File a complaint with your supervisory authority, if appropriate.
As stated in the "How to Contact Us" section below, you can send us a request. You won't be charged for any requests made. If it is within our legal rights to decline your request, we will. We will notify you of our decision to deny your request.
For the following rights regarding your Data, please write to us:
Right to Correction: If your data is erroneous or lacking, you have the right to have it corrected. The ability to ask that your data be deleted or removed from our systems is known as the right to seek deletion.
Right to Withdraw Consent: You have the option to revoke previously granted consent.
Please use this link to contact us for more information on controlling your data and receiving promotional communications: Electrivibez
It is crucial that the information we have on you is true and up to date. If your personal information changes while it is in our possession, kindly notify us.
PROCESSING YOUR DATA
We take precautions to guarantee that the processing of the data we gather under this privacy statement complies with applicable legal requirements as well as the terms of this policy.
We have suitable written contracts in place with Pixelpeak Tech Solutions Private Limited, Partners, and Service Providers with whom we disclose your data, to guarantee that your data is adequately protected. This guarantees that such parties handle your Data in a manner compliant with the relevant laws.
PIXELS, COOKIES, AND RELATIVE TECHNOLOGIES
Certain Cookies may be installed and accessed by our mobile application and website. We transfer cookies, which are unique identifiers, to your device so that our systems can identify it. Pixels and related technologies are also used by us to analyze website and mobile application traffic in order to enhance your user experience.
You will see a pop-up window on your first visit to our website and mobile application explaining how we use cookies and requesting your permission to do so. You can change your web browser software to refuse cookies or web beacons, but doing so might make it harder for you to use some of the features on our website and mobile application. The pop-up screen might not show up on all of your subsequent visits to our website and mobile application. For further information about these features, please consult the help or instructions provided by your browser.
SECURITY
Electrivibez puts conventional security measures in place to guard against illegal data interception and unauthorized access. But no website can completely remove security vulnerabilities. Electrivibez strives to take all necessary precautions to guard against hacking and unauthorized access to the security, integrity, and confidentiality of the Data. Electrivibez may do an internal examination of the data and security measures on the Platforms on a periodic basis in order to check for potential vulnerabilities and threats. Nevertheless, there are certain security flaws in the internet, and the Platforms cannot guarantee complete security.
As part of the Website's security protocol, if you are given an ID code, password, or any other piece of information, you should keep it as confidential and not share it with any other users or third parties. The activities that take place under your account, including keeping your password private, are entirely your responsibility; Electrivibez is not liable for them.
Electrivibez will not be liable for any loss, damage, or abuse of the data, whether due to a Force Majeure Event or otherwise, regardless of what is stated in this policy or elsewhere. An "Act of God," a civil disturbance, strikes, lockouts, or industrial action of any kind, riots, insurrection, war, acts of government, power outage, sabotage, computer hacking, unauthorized access to computer data and storage devices, system failure, virus, attacks, bugs, computer crashes, breach of security, and encryption are all considered "Force Majeure Events."
MODIFICATIONS TO THIS POLICY
Our business is always evolving, and as such, so will our policy. Unless you have told us otherwise, we may periodically send you emails with reminders of our terms and conditions. However, you should visit our Platforms often to stay up to date on any changes. As soon as the revised version is made available, it will take effect. Any modifications will be promptly announced on our platforms, and when you use our platform for the first time or make a purchase of goods or services after we've made changes, you agree to the terms of the revised policy. To stay updated on our information protection practices, we advise you to regularly review our Policy.
CONTACT DETAILS
Please send an email to pixelpeaktechsolutionspvtltd@gmail.com to request access to, review, update, or delete your personal information, or to make any other requests. You can also contact us to find out which Service Providers, Partners, and Pixelpeak Tech Solutions Private Limited we may share your data with in accordance with this Privacy Notice and any applicable laws. Within 30 days, we will reply to your request.
when you sign up with us in order to buy goods and/or services from us, vendors featured on our Platforms, or directly from us;
whenever you attempt to transact on our Platforms or carry out a transaction with us;
after you respond to surveys that we or we've conducted;
when you choose to receive information from us, including offers for promotions;
based on the data acquired during your visit to our platforms;
fulfill our responsibilities resulting from any agreement we may have with Electrivibez or between you and vendors on the Platforms;
offer goods and/or services and keep you informed about goods and/or services that are available on our platforms;
permit the Pixelpeak Tech Solutions Private Limited and Partners to contact you on these products and/or services and to offer their products and/or services;
processing, revealing, sending, and/or sharing the data/information with other parties that are involved in our business or contractual agreements, as well as the Pixelpeak Tech Solutions Private Limited;
give you recommendations, personalized services, and offers (including for financial goods and/or services), all aimed at enhancing your use of our platforms;
run, assess, and enhance our platforms and business;
produce aggregated data to provide insights that will help us comprehend client behavior, patterns, and trends in order to discover more about your preferences or other attributes;
grant you rights and advantages, run marketing and advertising campaigns depending on your profile;
regarding the loyalty programs that we or other Pixelpeak Tech Solutions Private Limited own and run;
converse with you (such as answering your inquiries, requests, comments, assertions, or
conflicts) as well as to personalize and enhance our offerings;
uphold the conditions of our platforms' use;
safeguard and avert fraud, unlawful conduct, injury, financial loss, and further legal or information security threats; and
serve such objectives as permitted or mandated by applicable law, and for which we give clear notification at the time of collection.
choose not to have certain of your data collected or used in certain ways, such as when cookies, pixels, and other similar technologies are used, or when your data is used for marketing.
access your data, make corrections, request its deletion or anonymization, or limit or object to its processing.
alter or amend data that has been submitted to us.
obtain the information you gave us so we can send it to another business.
Change your options or revoke any consent you may have given.
File a complaint with your supervisory authority, if appropriate.
As stated in the "How to Contact Us" section below, you can send us a request. You won't be charged for any requests made. If it is within our legal rights to decline your request, we will. We will notify you of our decision to deny your request.
